| 1: |
How
do I get more information on tours and flights?
|
| 2: |
How do I book
with Thor Travel? |
| 3: |
What can I
book through Thor Travel? |
| 4: |
What happens
if I am hospitalised overseas? |
| 5: |
Can I change
my booking while I am overseas? |
| 6: |
Will Thor Travel
charge me any fees? |
| 7: |
How can I make
my payments? |
| 8: |
Can I put my
holiday on Lay-By? |
| 9: |
Can I organise
Gift Vouchers or a Wedding Registry with Thor
Travel? |
| 10: |
What vaccinations
do I need for my trip? |
| 11: |
What visas
do I need for my trip? |
| 12: |
Can I book
my private group holiday through Thor Travel? |
| |
|
| If you have any other
question that are not listed above please contact
us for more information. |
|
| 1: |
Contact Thor Travel(travel@thorworldtravel.com)
for trip notes and dossiers for any tour you are
interested in, or for a competitive quote for
your airfares and travel insurance. |
|
|
| 2: |
By completing our online booking form and forwarding
your non-refundable deposit we will contact you
as soon as possible to secure your spot on any
of the exciting tours we offer through our travel
partners. Please remember, we can also book your
tours with any other tour operator or airline!
Click here
to a printable (PDF) booking form and booking
conditions. |
|
|
| 3: |
While we are well-known for our expertise in "Adventure"
travel - Trekking, Cycling, Sea-kayaking, Skiing-
we can also book your flights worldwide, any Fly-drive
or cruise packages, Family Holidays, Honeymoons,
etc. We can also arrange travel insurance and
your visas, if applicable. Think of Thor Travel
as your One-Stop Shop! |
|
|
| 4: |
Travel insurance is strongly recommended, and
for all tour operators, compulsory, for just such
a scenario. Please contact Thor Travel for a competitive
quote, or visit the websites for our Travel Insurance
partners for details. Please remember that, as
a valued customer, Thor Travel will endeavour
to do all possible on your behalf if you are in
need whilst overseas. In addition, once you have
arrived home, you can rely on Thor Travel for
assistance with your Insurance claim - it is all
part of our Service! |
|
|
| 5: |
Depending on the rules of your airfare, the booking
conditions of the tour operators, and subject
to availability, it is possible to make changes
to your bookings. These changes will usually incur
some sort of amendment fee by the airlines and/or
tour operators. If you would like to change your
flights after you have departed from Australia,
it is recommended that you contact the airline
locally. This is because the airlines take over
your flight booking once you have left Australia.
For changes to your tours, please contact Thor
Travel direct. |
|
|
| 6: |
Due to the ongoing erosion of commissions from
airlines and tour operators, Thor Travel have,
reluctantly, introduced a schedule of fees that
we may charge, at our discretion.
Click here for our schedule of fees. |
|
|
| 7: |
For your deposits only, you may pay by cash, cheque,
credit card, direct deposit or Internet transfer.
For final balances, as a general rule, our office
policy is that we can only take payment by cash,
cheque, direct deposit or Internet transfer. We
can accept Credit card payments for final balances,
but this will incur surcharges, depending on the
credit card that you use. These surcharges reflect
the Merchant Fees that the Credit Card companies
charge Thor Travel for processing the transaction.
Current surcharges are: Visa/Mastercard/Bankcard
- 1%; Diners Club - 3%; American Express - 3.5% |
|
|
| 8: |
Yes, as long as the total balance is paid in full
by the deadline we have advised, it is possible
to pay off your holiday at regular intervals. |
|
|
| 9: |
Gift vouchers for any value can be organised for
credit towards travel arrangements booked with
Thor Travel. In addition, in consultation with
you, the client, we can produce beautifully presented
inserts which can be included in the Wedding Invitation,
inviting your guests to contribute towards your
Honeymoon, in lieu of gifts. |
|
|
| 10: |
The Consultants at Thor Travel are not Medical
Professionals, and we would strongly recommend
that you contact the Travel Bug or The Travel
Doctor for up-to-date information on your requirements. |
|
|
| 11: |
When you make your booking with Thor Travel, we
will discuss your itinerary with you and advise
the cost of any visas which may apply. Thor Travel
can organise your visas on your behalf, using
the services of a reliable courier service to
get your passports safely to/from the various
consulates. |
|
|
| 12: |
If you like an itinerary which appears in any
brochure, but prefer to travel in a private group
, we can provide a customised itinerary and quote
for your travelling party. |
| |
|
